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Why can’t the server be contacted?

AnkerCam needs a stable Wi-Fi network with 500KB upload bandwidth to connect to the server. You may check if your Wi-Fi network is stable and strong enough . Or you can click Change Wi-Fi network to connect your camera to another Wi-Fi network.

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1-800-988-7973

support@ianker.com

Working hours: Mon-Fri 9am-5pm (PST)