X

Forgotten your password?

Please enter the full email address registered with your AnkerCam account, and we'll send you a link to reset your password.

Already have an account?




How much bandwidth does AnkerCam use?

Each AnkerCam uses approximately 0.2Mbps of upload bandwidth, and depending on the conditions, can peak up to 0.5 Mbps. We recommend a high speed internet connection with at least 0.5 Mbps of upload bandwidth dedicated to each AnkerCam. Please keep in mind that other devices connected to the same network will use some upload bandwidth as well, so you'll likely need a bit more upload bandwidth to maintain a steady connection.

Your camera is on Live Streaming only, video only streams to the cloud when you load the web viewer or mobile app viewer to begin viewing live video. This helps reduce your bandwidth and data usage. 

Contact Us

1-800-988-7973

support@ianker.com

Working hours: Mon-Fri 9am-5pm (PST)