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Forgotten your password?

Please enter the full email address registered with your AnkerCam account, and we'll send you a link to reset your password.

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I forgot my account information.

If you forget your password as well as the account information (including username and email), you can contact us and offer us the mac id of at least one camera in this account. The mac id is on the body of the device. We will still send you the reset password link to the associated email of this camera and we will tell you the email address and username. But if you cannot log into the associated email, we are sorry to tell you that you cannot gain access to the account. And if there are any cameras associated with this account, you can remove them by offering us the mac id and we will call you to confirm this removal at the phone number you provided when purchasing our product at Amazon.

Contact Us

1-800-988-7973

support@ianker.com

Working hours: Mon-Fri 9am-5pm (PST)