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Can AnkerCam employees view my video?

Keeping your video secure is our highest priority at AnkerCam. We have strict policies and technical barriers in place to prevent unauthorized access to video data. A very select number of employees (senior engineering leadership) have the ability to access video data only when legally required.

Our customer service employees cannot view your video and will never ask for your account password if you need to contact us for assistance. Only you are able to log in and view your AnkerCam’s video. In order to assist us with keeping your account safe and secure, please do not give out your account password to anyone. 

We provide optional sharing tools to camera owners. You're always in control over who has access to your AnkerCam video. You can decide to share your video with friends and family, or the general public, through various sharing settings. Or, your video can remain private as it is by default.

Contact Us

1-800-988-7973

support@ianker.com

Working hours: Mon-Fri 9am-5pm (PST)